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Tuesday, April 15, 2014

How to troubleshoot Websphere html instance failure

First of all,  refer to SVM as below


2. Check e1root.log for all environments in \WebSphere\AppServer\...\logs
3.  Check systemOut.log or systemErr.log
4. Try to manually start service in cd \WebSphere\AppServer\profiles\default\bin   " startserver  as_js_8888 Eg "
To see what servers can be started and stopped in that profile root's bin directory and what their status is, you can also invoke "serverStatus -all". 

5. After checking the systemOut.log...IF there is error such as 

0000000a ServiceLogger I com.ibm.ws.ffdc.IncidentStreamImpl initialize FFDC0009I: FFDC opened incident stream file D:\WebSphere\AppServer\profiles\AppSrv01\logs\ffdc\JDEWEB_WAS61_DV_0000000a_14.04.14_09.18.22_0.txt 

 0000000a SSLComponentI E CWPKI0011E: Failed to load security.xml resource from cell. The exception is org.xml.sax.SAXParseException: Premature end of file.
at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source) 

Try to restore security.xml from the earlier date of this file.  

note:  You may use websphere backup tool as located in \websphere\appserver\bin\backupconfig.bat and restoreconfig.bat


   

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