Can't open Enterprise server instance in SVM

After upgrading from TR 8.98.0.2 to 8.98.4.3 , If the runtime metrix of the enterprise server instance can not be open. Pls check ensure :

SM agent in enterprise server must be attached with administrator in services.msc

Try  to update server manager console to 8.98.4.12 and server manger agent to 8.98.4.12 as well.

The server manger agent for the enterprise server can be updated through the update command on the managed instance page of the SVM

Should look like below after update:

8.98.4.12
Managed Home Location
x:\jde_home_1_Agent\SCFHA

If updated already, still can not able to open the runtime metrix...Pls proceed to apply a patch so-called

 POC for  bug 14310486

You may find out the error in enterprise server 

X:\JDE_HOME\logs\stderr.log 

X:\JDE_HOME\logs\e1agent_01.log

In the POC zip file, there is managementAgent_jar.jar...you need to replace it with the one in the jde_home directory as stated in POC.

Stop the SM agent (Enterprise server) and SM console ( server where the SM console is installed)

Note : It won't shut down the JDE system. 

After replacing the file, restart the services.

Hope this helps..

SPEC:

Win2003 srv

E812

webserver - OAS

DB - MSSQL