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Thursday, August 7, 2014

Error - Unable to change user password on webclient E1.




[SEVERE] - [JAS] Exception occured in the JDESignon.isChangePasswordRequest() :An Error occured while Changing of UserSECTESTPassword:Password policies are not supported, incorrect version of P98OWSEC java.lang.Exception: Password policies are not supported, incorrect version of P98OWSEC
java.lang.Exception: Password policies are not supported, incorrect version of P98OWSEC
at com.jdedwards.jas.security.E1PasswordPolicyValidator.loadPOPasswordPolicies(Unknown Source)


Pls have a look at jas.log or E1root_DDMMYY.log from your webserver.  

Root Cause: Incorrect Processing Option in P98OWSEC

Solution : 
1.Open IV and change back to default value of processing option - P98OWSEC

Hope that helps..





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